Introducing Mark Heitner, MD
What I do
I treat teens and adults with anxiety, depression, bipolar, substance abuse and attention
deficit disorders. Most patients take a medication as a part of their treatment.
Most patients are software engineers, students, teachers, entrepreneurs, investors, scientists,
healthcare providers, artists, writers, and people working at Bay Area tech companies.
In-office and video appointments are available.
My medical training and psychiatry training was at Cornell University-New York Hospital.
I have been a psychiatric hospital medical director and have also managed hospital
programs for teens and adults. I’ve treated about 12,000 patients.
Other things I’ve done
I got an MBA at the University of New Mexico, where I was on the medical school faculty. More recently I founded two healthcare software startups and consult to several government agencies in China about healthcare delivery. I am currently a visiting scholar at Fudan University School of Medicine in Shanghai.
My letters and articles have been published in The New York Times, The New England Journal of Medicine, Annals of Emergency Medicine, The Lancet, Mergers & Acquisitions, Trust & Estates, and Property & Probate.
How I work
We start with an initial evaluation that takes 45 – 60 minutes. The goal is to determine a diagnosis but also to make sure patients feel heard and understood. This involves creating a relationship that can be the most important factor of success. My focus on building a relationship is why I answer voicemail myself, schedule my own appointments and use Skype/email/FaceTime.
Part of the initial assessment involves completing screening tests before the first visit. The tests are for depression, anxiety, alcohol abuse and attention deficit disorder. The screening tests for these disorders are posted below. The tests are not a substitute for an evaluation by a trained clinician and are posted here, without explanation or interpretation, simply to show some of the components of a complete evaluation.
I don’t treat diseases. I treat people with diseases. So appointments are not just “ 15 minute med checks”. Most people need more time, so most visits are from 20 – 30 minutes.
I ask interactive questions in order to clarify the definition and meaning of symptoms and to create an appropriate treatment plan. The treatment options include a range of interventions that require the patient to understand and choose.
Read about me
Where and When
1838 El Camino Real, Burlingame, CA, 94010
Weekdays from 9 - 5, most days.
Anthem-Blue Cross, Aetna and Optum-United
But not: Kaiser, Medicare, Blue Shield, MediCal, Cigna or Workers Compensation.
How to schedule an appointment
The best way schedule the first appointment is through voicemail.